What's different if I purchased Postini online?

If you purchased Postini online through a web portal rather than through a Postini sales representative, your transition to Google Apps will be different in the following ways:

  • You will not need to sign a transition amendment to participate in the transition.

  • Once you receive your transition invitation email, you will have 30 days to complete your transition. If you do not initiate your transition within the 30 days, you’ll be transitioned automatically by Google.

How do I know if I’m an online customer?

Online customers purchased Postini via an online web portal, using Google Checkout (now Google Wallet) for payment and ordering. As an online customer, you pre-paid for Postini via credit card with an annual commitment.

Which Postini products were sold online?

The following Postini products were sold online: Google Message Security (GMS), Google Message Discovery (GMD), and Google Message Filtering (GMF).

Which products will be transitioned?

Online customers who ordered GMS and GMD are participating in the transition.

The GMF product is no longer supported, and GMF customers will not be invited to transition. GMF customers will receive a notice of non-renewal by email and/or postal mail, and their services will be terminated at their next renewal date.

What other differences apply to online customers?

Online customers will receive the same product features as other customer types participating in the transition. In almost all respects, other details contained in the Postini Transition Resource Center apply.